Why We Prefer Failure Over Success

What if we are instead marching more towards mediocrity than success. Avoiding failure and success. The slow ebb of normalizing mediocrity.

What if we convinced ourselves that we were putting it all out there and giving it everything we had despite knowing that we weren't? We'd still get the pats on the back and could walk away from it lamenting for all to hear "it just wasn't meant to be." Then we could go back to what we knew content with failure until it becomes routine.

Do you have ‘unconscious bias’ in hiring and promotions?

Unconscious bias isn’t as apparent as reprimanding an employee for using foul language, recruiting only a certain class or passing someone over for a promotion. In our experience, the most unconscious bias is revealed

Employee Engagement and Customer Service Strategies

How does one empower their people so they deliver exceptional customer service? Customer service is actually nebulous. It’s a vague concept that varies based on your organization, product, enterprise, and culture. Many items make this up, yet there are some employee empowerment ideas that go beyond the organization. 

Training New Managers to Listen

If only 10% of managers have the talent to be great managers, how does the 90% deficit in skills impact your business?

About Jim Woods

Jim Woods is a successful trainer and President of Woods Kovalova Group, a leading management consultancy serving Board and C-level executives, managers, and individuals by helping them create a culture of leadership. He is an author, a former fifth grade and university teacher with an impressive resume. He is beloved by audiences. To schedule a speaking engagement with Jim please schedule an engagement here. Go>. Connect with him on TwitterFacebook, and Linkedin. Connect with Jim at jim@woodskovalovagroup.com.

Making Leadership Communication Effective

Authentic leadership requires establishing a genuine connection with people. Most certainly not dictatorial stances incumbent of keeping them in their places. A form of hierarchal control prevalent in low achieving ..

Reimagining Authentic Leadership

Authentic leadership consists of inherent tensions: You must remain true to who you are and at the same time adapt or conform to a situation all the while thinking about your worker’s needs. You must decide what's special about you that works with others. What core values compels you? How have your life experiences shaped you? What strengths differentiate you? What weaknesses

How Managers Can Stand Up for Low Performers

Managers who are personally, high achievers may find it difficult to focus on low performers. The weakness of these A-type managers is that if they can't do something right the first time, they give up or they manufacture a compelling rationale that explains why it is not worth the effort to improve employee satisfaction.