How Leaders Can Remain Calm Under Pressure

How leaders respond under growing pressures is an indicator of their leadership readiness, maturity and acumen. Their success at building trust is displayed in the slow ebb of diminishing innovation, customer service and disengagement.

Jim Woods Create Your Work-Life Breakthrough

Most of us aspire to live a balanced life. We want to spend the appropriate amount of time and energy in each aspect of our lives. Yet, often our lives fall out of balance due to workplace stress or changes, an accident or injury, an unpredicted event, or even a small worry that grows larger with each passing day.

5 Great Tips on How Servant Leadership Reduces Conflict in Teams

A truly authentic leader doesn’t make assumptions only to leap to blind conclusions. They confidently give the impression of seeing a challenging situation from many viewpoints They consult with many people for perspective and clarification to arrive at a course of action benefiting the organization and employees involved.  

Making HR a True Business Partner for Competitive Advantage

As the speed of business accelerates and competition intensifies, firms in nearly all industries are braving greater uncertainty and complexity. In the midst of such challenges, human resources have the potential to be an important asset by making certain that their organization has the human capital they need to vie and also the ability to react quickly to ever-changing environments. This is after all the age of speed.

Why We Should Bid Farewell to HR

I have spoken with numerous executives who are quietly frustrated in their human resources department.  Faced with business outcomes they would ideally prefer to use their chief human resource officers in precisely the way they use their CFOs; as sounding boards and trusted advisors who understand real-world business

What Happens When You Have Conflict in Teams

A helpful discipline for leaders is to create periods of reflection, asking themselves and others, "Is this the only method we can see to solve the situation? What could we be missing? " When faced with deadlines this is critical to achieving successful results of teambuilding.

How Management Corrupts Customer Service and The Employees That Serve Them

Yes, it really is the fault of management. Your attrition rate is high. You are losing competitive advantage. In meetings, the only people to speak up are the usuals. You know them. You lose money due to lack of employee engagement that leads to dismal customer service ratios .... but alas, you don't care. Hear that knock?