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Diversity in Workplace

What my unconscious bias taught me about diversity

It isn’t enough to recognize other people have unconscious biases. You have to recognize yours and how deal with them. Part of understanding the role of unconscious bias in the workplace is admitting to yourself that you have biases too. Once you've accepted it, you can take steps to overcome those biases and embrace workplace diversity.

How Management Corrupts Customer Service and The Employees That Serve Them

Yes, it really is the fault of management. Your attrition rate is high. You are losing competitive advantage. In meetings, the only people to speak up are the usuals. You know them. You lose money due to lack of employee engagement that leads to dismal customer service ratios .... but alas, you don't care. Hear that knock?

Jim Woods Podcast: The Re-imagination of Diversity & Leadership

Jim Woods Podcast: The Re-imagination of Diversity & Leadership

A recent study revealed more than one-fifth of respondents indicated their organizations have very informal diversity efforts with nothing structured at all. Furthermore, 41% of study respondents specifying the underlying reason being that they’re “too busy”. Think abo

Diversity in The Workplace is Not a Silver Bullet for Apathy in Leadership

A client following our training was motivated to create a diversity program expected to reflect organizational mandates while maximizing the unique contributions of the entire employee population. The goal was to demonstrate workplace benefits of diversity ....