How to Build a Loyal Customer Community Webinar
Did you know that there’s only one thing that can easily ruin or grow your business in a second? This one thing called customer service. And it should not be just a word combination, it’s a complex system aimed to help business retain existing and attract new customers.
We’re constantly and daily involved in customer service as customers ourselves.
We’re noticing difficulties, good or bad experiences from all around the world, from all the industries and whatever product or service we need.
Businesses is always fighting to get more clients, while forgetting to fiercely fight for the customer loyalty.
Woods Kovalova Group have a solution.
Key Learning Points:
In this webinar I’ll show you the connection between…
- Customer service and business bottom line
- Client retention and new customer attraction
- Employee training and customer service quality
- Diversity training and employee/customer engagement
How your customer service program works is when it is focused on the employee first; not picnics or potlucks. We have enable many organizations such as yours to turnaround. We are ready to help you. Just select the link above to get started.
About your presenter Lucy Kovalova-Woods
Lucy Kovalova is Vice-President of Woods Kovalova. She helps businesses embrace change and become world-class innovators. She is also the author of two books on change.
Lucy is a serial entrepreneur, having founded several successful businesses. She founded her previous company KLC organization on the principle that everyone has the power to exceed their expectations; they just need the knowledge and tools to know how. Join us.