Gain the core management skills you need to succeed!

This seminar will teach you how to manage people and give you the crucial foundational skills to shift from being an individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance.

Using guided role play, exercises and practice sessions, you will discover how to adjust your management style and tackle new challenges. In-depth management skills practice using the Situational Leadership® II model combined with interactive activities take you through the paces of motivation, delegation, coaching, communication, performance management and leadership. You will be able to improve on key weakness areas, play to your strengths and get the best results from every member of your team.

Also Available as:  Live Online and On Site

How You Will Benefit

  • Gain a deeper understanding of your roles and responsibilities
  • Improve communication to effectively set expectations for yourself and your direct reports
  • Adapt your leadership style to meet the needs of individual team members
  • Communicate organizational goals that get results
  • Apply delegation strategies to increase productivity and motivation
  • Use effective coaching techniques to maximize your team’s performance

What You Will Cover

Your Role as Manager

  • Identify qualities and abilities required for effective management
  • Understand your role and responsibilities as manager
  • Learn to transition from individual contributor to manager
  • Know how to work effectively with a multigenerational workforce

Performance Management

  • Identify the challenges to effective performance management
  • Understand and conduct performance planning, facilitation and evaluation
  • Practice the skill of setting goals, providing effective feedback and conducting alignment discussions

Effective Communication

  • Recognize what effective communication really is
  • Understand the communication process
  • Know the barriers that can cause derailment and misunderstanding
  • Identify the relative importance of face-to-face communication

Coaching for Performance

  • How does coaching develop, enhance and achieve goals
  • Know the requirements and importance of coaching
  • Practice coaching and correcting difficult and challenging behaviors
  • Identify the differences between coaching and discipline

Creating a Motivational Climate

  • Define motivation and your role in creating a motivational setting
  • The cost of demotivation and disengagement
  • Delegation for Growth and Development
  • Understand the different types of delegation

* Cancellation and refund policy