Mandatory diversity training can trigger resentment among employees, who may perceive it as a coercive imposition of political correctness rather than a genuine effort to foster understanding and acceptance. Such resistance not only impedes the effectiveness of the training but also breeds cynicism, further entrenching barriers to progress. Explore the challenges and solutions in navigating the pitfalls of in-house diversity training. Gain insights from HR, diversity leaders, and CEOs for effective strategies.
Banking Is Still in the Early Stages of Diversity and Inclusion
Banks and credit unions need to be mindful of the 'higher bottom line' — the point when an institution prioritizes a goal other than profitability. Rather than focusing exclusively on diversity and inclusion programs to increase deposits and retain customers, financial service organizations must also represent the financial and human benefits associated with a more educated, equitable, and sustainable world.