Mandatory diversity training can trigger resentment among employees, who may perceive it as a coercive imposition of political correctness rather than a genuine effort to foster understanding and acceptance. Such resistance not only impedes the effectiveness of the training but also breeds cynicism, further entrenching barriers to progress. Explore the challenges and solutions in navigating the pitfalls of in-house diversity training. Gain insights from HR, diversity leaders, and CEOs for effective strategies.
What should have been a routine contact suddenly escalated, and she ended up phoning the cops—an overreaction that effectively branded Johnson as a criminal element when all he wanted to do was assist his granddaughter in opening a bank account. This demonstrates racial inequity in the banking sector.