Many people focus on the "soft sides" elements such as leadership, values, spirit, meaning, and motivation when striving to improve team performance. However, it is equally important to consider "hard side datasets" such as process efficiency and market cycle tracking that can help streamline workflow management for optimal success. This blog post will explore how organizations can understand complex workflows by looking through both a hard-side data perspective and a soft-side data one to drive improved results in an increasingly competitive environment.