Mandatory diversity training can trigger resentment among employees, who may perceive it as a coercive imposition of political correctness rather than a genuine effort to foster understanding and acceptance. Such resistance not only impedes the effectiveness of the training but also breeds cynicism, further entrenching barriers to progress. Explore the challenges and solutions in navigating the pitfalls of in-house diversity training. Gain insights from HR, diversity leaders, and CEOs for effective strategies.
Several years ago, executives at Citigroup, with the entire global organization, shared Livestream in 96 countries personal stories that resonated powerfully. For example, one executive described how, at an earlier time in her career, she had consistently avoided disclosing that she never attended college. She stated that whenever the conversation turned to ‘what school did you attend,’ she evaded answering, or she would change the subject.