While unconscious bias is the biggest disabler of diversity and the number one enemy of innovation, we can change how it impedes an organization. The hidden potential in executives, managers and frontline employees can be lost. How can organizations reduce unconscious bias in the workplace? By becoming aware of the myths we have made “true.” Read on.
Is There A Clear Case of Unconscious Bias Against Author for Publishing Photo of Black Woman?
3 Ways of Avoiding A Non-Inclusive Workplace Culture
As we do our best to present our “perfect” best at work we sometimes leave instead the remnants of our tattered authentic self. We long to belong despite our imperfections. We know what they are and yet hope they are oblivious to none other. There have been times we have all had to endure the ridicule and isolation of others leaving
What my unconscious bias taught me about diversity
It isn’t enough to recognize other people have unconscious biases. You have to recognize yours and how deal with them. Part of understanding the role of unconscious bias in the workplace is admitting to yourself that you have biases too. Once you've accepted it, you can take steps to overcome those biases and embrace workplace diversity.
How Management Corrupts Customer Service and The Employees That Serve Them
Yes, it really is the fault of management. Your attrition rate is high. You are losing competitive advantage. In meetings, the only people to speak up are the usuals. You know them. You lose money due to lack of employee engagement that leads to dismal customer service ratios .... but alas, you don't care. Hear that knock?
Jim Woods Podcast: The Re-imagination of Diversity & Leadership
When Leaders Destroy Their Own Companies
As author Gary Hamel noted, "The bottleneck is at the head of the bottle." That is where the potential of an organization is slowed. Where customer and employee promises are miscommunicated.