The great revolutionaries of change in history never came from the top. The innovators of your company won’t be siloed or in management. Here are tips to engage employees.
What your business needs the most? A Customer
AT&T and Zappos: Two Differences in Customer Service - Leadership
When Leaders Destroy Their Own Companies
As author Gary Hamel noted, "The bottleneck is at the head of the bottle." That is where the potential of an organization is slowed. Where customer and employee promises are miscommunicated.
Diversity is Bigger with a Small "d"
How The Best Teams Work Together
How We Make Our Own Luck
By Lucy Kovalova-Woods
We are often asked about what constitutes success. In our work I have come to a simple conclusion separating those who have and those who wish. That being said, where we are does not have to be where we remain. Lucy Thanks so much for sharing.
Diversity in The Workplace is Not a Silver Bullet for Apathy in Leadership
The Hard Truths About Authentic Leadership
In business, we still yearn for intimate relationships that strengthens us emotionally and physically. As we desire for more success we tend to be competitive leading us not knowing how to build intimate workplace connections. We forge a façade protecting our authentic heart. We become belittling, blameful and shaming others so we can feel a bit safer.
Are HR Trends New or Simply "Redusted"?
Gallup states that over 70% of managers are incompetent. Great article by Jim Clifton of Gallup. That being said what would better managers do for your hiring and retention, customer service, innovation and bottomline? Employee engagement is such an overused expression tantamount to diversity or women in business.